Contact and support

Found a bug, have a question about Pro, or want to make a privacy request? Write to us.

heyisoft@gmail.com

We reply to privacy requests within 30 days.

Reporting a bug

Tell us what you tapped, what you expected and what happened instead. Your device model, its system version and the app version help us find it faster. Please do not send recordings or transcripts unless we ask; they may contain other people’s words.

Subscriptions

• To manage or cancel: your device’s Settings, then your name, then Subscriptions.
• Deleting the app does not cancel a subscription.
• Refunds are handled by Apple. The Terms of Use explain how.

Your data

Your recordings and notes stay on your device and in your own iCloud, so there is nothing on our side to send you or delete. You can export or delete them in the app. To stop sending text for cloud summaries, open Settings in the app and choose “Stop Sending Text”. The Privacy Policy has the details.