Contact & Support
Something broken, a wrong read, an idea, or a privacy question — write to us and a human will answer.
We reply within a few days, and within 30 days at the latest for privacy requests.
Before you write about a wrong result
It helps a lot if you tell us what the app said, what you think your cat meant, and roughly how the recording was made — how close the phone was, whether anything else was making noise. That is usually enough for us to reproduce it.
Deleting your data
Everything Sarman knows lives on your phone. To remove it all at once, open Settings → Your data → Erase all my data in the app. That deletes cat profiles, the diary, chat history, personal sound labels, recordings and photos. There is nothing on our side to delete, because nothing is uploaded — see the Privacy Policy.
Health questions
We cannot give veterinary advice, and Sarman does not diagnose. If your cat seems unwell, please contact a veterinarian.