Contact & Support

Something broken, a number that looks wrong, an idea, a subscription question, or a privacy request — write to us and a human will answer.

Before you write about a wrong figure

It helps a lot if you tell us which tracker, which day, and what you expected to see — and whether the record came from a tap in the app or from Apple Health. That is usually enough for us to reproduce it.

Apple Health isn't filling anything in

Permissions in Apple Health are granted type by type, and iOS never tells an app which ones you refused — so if only walking appears, the others are most likely still switched off. Open the Health app → your profile → Apps & Services → MakeDay and check each type. The app's Apple Health screen also has an Open Health button that takes you straight there.

Subscriptions and refunds

MakeDay Premium is billed by Apple. To cancel or change a plan, open your App Store account settings → Subscriptions. Refunds are handled by Apple through reportaproblem.apple.com. If you have paid and Premium is not showing, tap Restore on the purchase screen first — it asks Apple again, and that usually settles it.

Your data

Everything MakeDay records lives on your phone. Settings → Your data → Export as CSV gives you a copy of the lot; Delete all data beside it removes it for good. There is nothing on our side to delete, because your records are never uploaded — see the Privacy Policy. Anonymous usage stats can be switched off with the Anonymous usage stats switch in Settings.

Health questions

MakeDay is a record-keeping app, not a medical device, and we cannot give health advice. If something about your health worries you, please talk to a doctor.